Asda book return

charlies_mum

Not sure if this is on the right board, so mods please feel free to move.

My sister bought me a book for Christmas from Asda, but unfortunately someone else also bought me the same book. It is wrapped in cellophane, so you can tell it hasn't been read, but I don't have the receipt. I know I could ask her for the receipt, but don't want to hurt her feelings.

Anyone know whether Asda would let me exchange without a receipt ?

derrick

Call their CS on freephone 0500 100055, and ask them.

maman

It's got to be worth a try. At least with Asda you could always buy food or something if they won't give an actual refund. Let us know how you get on.

mambury

shouldn't be a problem.....they have a no quibble refund policy.. You would be amazed at the stuff that is returned (and refunded) at my branch!

charlies_mum

Thanks everyone, I took it back this afternoon, and they changed it with no trouble - the fact it was still wrapped in cellophane may have made a difference, but they were brilliant :T