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Currys and returns

Sorry If I have posted in wrong place but new to site!.
just been down Currys to return a faulty MP3 player we had bought for my daughter for Christmas.
Currys told us we would have to come back tomorrow and pointed to a tiny sign that was stating due to Currys being busy they were doing no returns or refunds as they were too busy and it would slow up service!
Can anyone confirm if this is legal?
Thanks

Comments

  • PopeSock
    PopeSock Posts: 552 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I can't say whether it's legal or not, but this has been the case with PC World and Currys for some time now.
  • It's the same in most shops at this time of year , next etc.
  • Francesanne
    Francesanne Posts: 2,081 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Managed to get a full refund from Argos this morning. A very helpful and understanding young lady at their customer service desk. A BIG well done to Argos and that very pleasant young lady.
  • VfM4meplse
    VfM4meplse Posts: 34,269 Forumite
    10,000 Posts Combo Breaker I've been Money Tipped!
    Take a look at this recent thread if you want your confidence in Currys customer service to plummet further: http://forums.moneysavingexpert.com/showthread.html?t=1374381

    I too have had dreadful experiences at Currys and won't shop there any more no matter how enticing the prices.
    Value-for-money-for-me-puhleeze!

    "No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio

    Hope is not a strategy :D...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
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