what to do??????????????????????

ceridwen

He should not be making personal comments like that.

The best thing is for you to not give him any "openings" to do so - as it looks like he will take them. So - I think its probably best not to make any comments about how this is affecting you - then you've said nothing they can twist.

I've learnt - over the course of many years - that its best to stick to the maxim of never saying anything personally to anyone amongst ones work colleagues (even ones you are friendly with) - as it may get back to management and get quoted against you.

These days - the only comments I make to anyone at work are those I actually WANT management to "hear".

ceridwen

Just wondering whether moving departments might necessarily be a bad thing - what would happen if you did move departments? Would it be more inconvenient to get to work or more inconvenient workhours or something?

janie63

when will people learn that just because you are 'older' than some of the workforce it doesn't necessarily mean that you are no longer any good at your job!!

Also that if they go on and on about how'slow' you are and comparing you to colleagues that all they do is demoralise you?? Or is that their intention???

Sorry-rant over....................

jobbingmusician

OK, let's approach this logically, and assume that your fears are real. You are scared that they want to dismiss you for not dealing with calls in the way they want you to.

Supposing they dismissed you and you took them to Employment Tribunal, your employer would have to prove

- that you had been asked, and trained, to take calls in a different way
- that your performance had been monitored, with clear objectives for improvement, and you had been found wanting
- that you had been given every opportunity, including training, to improve your performance to the standard required. This is all the more relevant if you have worked for them for 15 years and not been found wanting before

It does not sound as if this has been happening, and this would put your employer in a 'difficult' situation if they sacked you and you decided to fight it. So gird yourself and aim to show them that you mean business.

Do you have a copy of the disciplinary policy? If not, ask for one. Also ask for a copy of the Grievance Procedure - they have to have one of these by law. Make sure they are following their own procedures. (Employment Tribunals are places where employers have to prove they have acted reasonably. Not following their own procedures makes any sacking automatically unfair). If you find any cases where they have NOT followed their own procedure, raise a grievance. (This would also serve you in very good stead if you ended up taking them to tribunal).

All this assumes that you do not have a union to help you - if you do, it is still worth asking for copies of their policies, but you could consult the union about what to do next.

I think that asking for policies will help to demonstrate that you are someone who WON'T just roll over and accept a request to leave. Your boss can't simply issue you with a written warning without going through a proper disciplinary procedure. A disciplinary procedure is actually supposed to help any employee who is undergoing it to improve their performance to the standard required, and the employer has to demonstrate that they are doing this. If you go into a proper disciplinary you should come out of the meeting either exonerated or with a very clear understanding of what you have to change, with measurable targets as to what has to change and by when.

Keep us informed, and remember you have rights!

otb666

i asked to see someone from hr when i was told about my forthcoming formal-then after a long wait-i didnt get to see anyone from hr but my manager said i could either stay and continue with discilinatory procedure or change teams--guess which one i went for--thanks for all your help guys