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Moving to csa2

If a csa1 case is moved to csa2 due to a second case being started can the orignal one ever be moved back if things change again?

Comments

  • no- forever a cs2 case you will be...
  • Thanks for that flateric81.Glad you could clear that up for me.
  • It wont change, as long as the migration to the CS2 system was a genuine move - we did have one case where they were threatening to put the case back on the old system as they believed the second application to be "fraudulent" - not sure how it panned out though as we didnt get any feedback from the client.
  • yeah can confirm that the only way a case would be moved back would be if it is beleived it was converted in error - for example no legitimate new rules case was linked to it.
    hope this helps
    Comp Wins 2011 : Cant wait to start listing everything:j:j:j
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