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Follow up complaint letters
fightbacknow_2
Posts: 44 Forumite
I hope I am posting in the correct forum! (Sorry if not!)
I don't usually send complaint letters but after a terrible experience in Pizza Hut recently, I sent one to their customer service department. I received a letter back which wasn't particularly satisfactory, they listed the incorrect restaurant location and had a sarcastic comment on the end regarding data protection of the complaint letter (part of my original complaint was regarding data protection...long story). There was no real apology nor compensation, I am still really angry...so would you reccommend sending another letter? What shall I include in it?
I don't usually send complaint letters but after a terrible experience in Pizza Hut recently, I sent one to their customer service department. I received a letter back which wasn't particularly satisfactory, they listed the incorrect restaurant location and had a sarcastic comment on the end regarding data protection of the complaint letter (part of my original complaint was regarding data protection...long story). There was no real apology nor compensation, I am still really angry...so would you reccommend sending another letter? What shall I include in it?
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Comments
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id send all the before stuff n a whole lot more about your new letter, i would find the name n address of the MD or big wig and send the letter to him recorded delivery...SIMPLES!0
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