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Can't get on facebook, error message, help!

For the past 24 hours, when I try to get on Facebook, it comes up saying:

"Sorry, an error has occurred.

We're working on getting this fixed as soon as we can."

I can log on through my mobile phone and also on my other computer, but not my laptop. Have I got a virus? I have done a full scan with McAfee but it hasn't found anything.

Help! Don't know what i'll do without facey! :rotfl:

Comments

  • Does it work in Firefox?
  • Erm, I don't have Firefox. Would that help? You'll have to excuse me for being a bit of a moron when it comes to computers!
  • isofa
    isofa Posts: 6,091 Forumite
    Often the site is down for some user accounts for a while, whilst they update it - so just try again later. But if it persists, you could clear out all your cookies and temp data from your browser (usually from options in the in the Tools menu), or just download the excellent, and free, CCleaner and run that.
  • Hey, thanks for all the advice, tried deleting cookies, but it didn't help, still coming up with the error page. After a bit of googling, I found that if you enter facebook.com/login, instead of just facebook.com, then it'll bring up a proper page and you can get in that way. HTH anyone that may have the same problem in future!
  • DCFC79
    DCFC79 Posts: 40,610 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I have FB and login via facebook.com with no problems, i use firefox, firefox is a web browser like internet explorer, you can download firefox and try it,
  • tomstickland
    tomstickland Posts: 19,538 Forumite
    10,000 Posts Combo Breaker
    Same problem here. Won't work with IE, but does work (in a fashion) with Firefox. With Firefox the comment buttons don't respond, so I'm getting a bit hacked off with it.

    Does anyone have any idea why Firefox won't allow me to press the "comment" or "reply" buttons?
    Happy chappy
  • DCFC79
    DCFC79 Posts: 40,610 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    With Firefox the comment buttons don't respond, so I'm getting a bit hacked off with it.

    Does anyone have any idea why Firefox won't allow me to press the "comment" or "reply" buttons?

    i dont have a solution but i posted a comment on someones status and its disappeared unless i chose to not post it but im sure i did though
  • Mike_J
    Mike_J Posts: 998 Forumite
    Part of the Furniture Combo Breaker
    Had this problena dn found this works. Do a search for anything that might be on facebook (eg:- bowling on facebook). When the results come up, sleect one directign to FB. You will get to s acreen which allows the login details to be entered. Once in, log out and then your normal login should work
  • I am having the same problem though its okay when I use my iPod. Its been funny with me for the last few days :(

    Sarah
  • ERROR CHECK SYSTEM

    I keep getting this message, it looks like a fb application but I googled it before I clicked it and it appears to be a virus/worm type thing!!!
    Not sure if anyone is techie and understands this!
    Be careful!
    :money: Martin Lewis Rocks!:money:
This discussion has been closed.
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