Argos, changing a product

flyp

I have bought a new phone froma rgos and have changed it, want to change it again is it possible or do i have to buy a new one. Under the year gurantee and have the recipt.

Thanks

Morty_007

have you used it? is it faulty?

flyp

yeah have used it, what do you mean by faulty?

katskorner

flyp wrote: »

yeah have used it, what do you mean by faulty?

usually if it is faulty then it is not working or has something wrong with it. That is what was meant.

Jenny_Wren_3

Mobile phones are exempt from the 30 day money back guantee (which still only applies to unused items anyway) so you won't be able to change it unless its faulty.

Morty_007

is it faulty : Is it not working properly because of a manufacturing defect? (i.e NOT something you have done to it!!)

If an item is faulty then you have a better chance of getting your money back. I was just trying to establish why you wanted to take it back...and why you had already exchanged it once....

If you have used it and just changed your mind it's unlikely anywhere will take it back.. Try CEX (computer exchange) on the high street, not web. They might give you a good price for it if it is in good condition.

Morty_007

sure fire way of finding out if you can change it too:

go and ask them