argos returns for ipods????

tyronealan

tried to return an ipod today that was a christmas present to exchange it for an upgrade to a colour ipod the 30g model and was told that on no circumstances do they take these back or exchange them, or give vouchers anyone anything similar happen or any solutions??? might have to put on ebay if no joy!

executiverocker

yeah its too late for xmas presents as its past the 16 days since xmas. Its back to usual procedures now.

danio_2

executiverocker wrote:

yeah its too late for xmas presents as its past the 16 days since xmas. Its back to usual procedures now.

If thats the case then they should take a leaf out of T K Maxx's book, They will exchange or refund anything that was purchased as far back as October, and they will do this up until 31st January

tyronealan

cheers for answers they said that it was excluded from the 16 day returns and could not do anything for me, this is contrary to a few things i've read on the site, they must be tightening up after xmas, some said they would exchange up to 30 days but this is their get out clause thanks all MSN's

clay

ipods are excluded from the 16 day money back guarantee due to hygiene reasons with the headphones.

rattla

danio wrote:

If thats the case then they should take a leaf out of T K Maxx's book, They will exchange or refund anything that was purchased as far back as October, and they will do this up until 31st January

I guess they wouldn't have this policy if they sold iPods.

Johntea

Have you unsealed the iPod? It is much easier to tempt Argos to listen to your plea if it is 100% clear the iPod has not been touched, especially if you point out all you want is a different iPod in their catalogue (Assuming you wanted to purchase the upgraded model from Argos).

Mack_3

clay wrote:

ipods are excluded from the 16 day money back guarantee due to hygiene reasons with the headphones.

Its actually because of the fact data can be stored on the hard drive.

Cant be resold etc, same reason cameras and phoens are excluded.

Some stores vary, i.e. if its obviously sealed and unopened they will sometimes accept it back its all up to managers discretion tho.

Cazz

I bought a digital camera as a xmas gift from Argos and they explained that it was excluded from the 16 day money back guarantee. However, they also said it could be exchanged provided it hadn't been used (I guess they would be able to tell if it had been), which to me seems pretty fair.

dazco

Argos will not exchange anything with memory

executiverocker

officially no.....unofficially yes..