Endownment claim under house insurance?

shays_mum

If you have legal cover as part of your home insurance, is it possible to claim for mis-selling of an endownment? as its not an pre-existing problem?

vicpivo

Hi there,

I may be missing the point here, but it doesn't cost anything to lodge a complaint for miss-selling.

Even if the complaint is rejected, it is free to appeal to the Ombudsman (FOS) to review the decision.

dunstonh

If you take the legal route to make a complaint, you have to prove that the policy was mis-sold. This is different to the standard complaints proceedure where the company you are complaining about has to prove it wasnt mis-sold.

So, going down the legal route is a lot harder than the complaints proceedure.

shays_mum

cool , was just thinking of this, so someone else could do the 'running' around with paperwork etc, thanks anyways