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CD WOW - Issue with WorldPay
dell_2
Posts: 4,089 Forumite
not really sure if this is the correct place, but I reasoned that more peeps using CD Wow would come here rather than the CC Board
I sent this message to CD Wow this morning
WorldPay.
Tried to make a purchase this morning.
My Bank - First Direct has informed me that there is an "issue" with the Worldpay software - in that it changes the order of the security code - therefore the transaction is being flagged as declined!
How can this happen?
How do I get round it?
N.B. the bank has confirmed that they can "see" the declined transaction and confirm that there is no reason for it to fail.
Has this happened to anyone else?
I've had this happen 3 times over the past 2 months, but this is the first ocassion that I've contacted CD Wow.
thanks in advance (feel free to move to the "correct board")
I sent this message to CD Wow this morning
WorldPay.
Tried to make a purchase this morning.
My Bank - First Direct has informed me that there is an "issue" with the Worldpay software - in that it changes the order of the security code - therefore the transaction is being flagged as declined!
How can this happen?
How do I get round it?
N.B. the bank has confirmed that they can "see" the declined transaction and confirm that there is no reason for it to fail.
Has this happened to anyone else?
I've had this happen 3 times over the past 2 months, but this is the first ocassion that I've contacted CD Wow.
thanks in advance (feel free to move to the "correct board")
Dont bother wasting your time on people who dont like you
0
Comments
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Never a problem with any of my cards (goldfish, HSBC, MBNA)..0
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Never had a problem either.Baby Year 1: Oh dear...on the move
Lily contracted Strep B Meningitis Dec 2006 :eek: Now seemingly a normal little monster. :beer:
Love to my two angels that I will never forget.0 -
Have to add never had a problem either. Used it over the years with MBNA, Nationwide, HSBC and Amex."An eye for an eye leaves the whole world blind" - Mahatma Gandhi0
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Well I've had a reply....
They know nothing about the issue and have offered to accept the order via telephone/fax....
No idea how that will "stop" the worldpay "problem":doh:
Oh well, guess it's just me!
Thanks for all of your quick replies!
:T
Dont bother wasting your time on people who dont like you0
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