What Does This Mean?

kelloggs36

I don't know what the timescales are but they are weeks rather than days!

RUBYMIA123

And my case is now going to take months because the idiots at the csa couldnt make a simple calculation which caused my case to become stuck and now its just completely broken, computer says NOOOOOOOOOO!!!!
Plus just had to phone them to ask why it is i havent had my 48hr call back that they promised me on friday regarding a complaint i made, and was told 'i dont know', am ment to be getting a call about this in the morning but dont think i'll hold my breath.

frugallass

It's absolutely ridiculous - why aren't CSA demanding a better response from EDS?

kelloggs36

Blame those who negotiated the contract - that was the ministers not the CSA staff.

Sensemaya

kelloggs36 wrote: »

Blame those who negotiated the contract - that was the ministers not the CSA staff.

Indeed.

And the system has been like this for years. Nothing has improved.

God knows what it will be like with 3 systems on the go.

kelloggs36

Quite - the Government have absolutely no idea!!!!!