Money off at Sainsbury's

Mrs_Miggins_2

I took a temp job at Sainsbury's over Christmas and one revelation was that ALL CASHIERS can reduce goods at the till, at their discretion, very quickly, without calling a supervisor. It's part of the training. Example: if you've got a dented tin that's on the shelves at full price, the cashier should ask you if you'd like a replacement or money off - say money off and cashiers are advised to knock off between 10 and 15%. I'd say it's well worth finding dented tins and slightly crushed boxes, and feigning surprise at the till, and asking for money off if they don't offer. I imagine that newly employed cashiers are your best bet, as it is drummed into them that we should be offering money off, so will probably be more amenable.
Also, all supervisors apparently carry gift cards with them - so if you make a fuss about something - eg no stock of something / bogof offer with not enough product on shelves to take advantage etc - they are able to give you compensatory something. Sainsburys are desperate to be seen as no.1 in customer service - so it's worth making an issue of something.

sarahcc

thank you I will definately try this.

Chris123_2

Not sure which store you were working at but I can assure you that Checkout staff do not have the power to reduce stock like you suggest with out the say so of the Checkout Captin or a Duty Manager

I have been a store trainner for Sainsburys for the past 2 years and at no point in the training material does it mention this (I know the script off by heart!)

All reductions are centraly managed using their new stock control system rolled out last summer (SSR4), although the system will alow this to go through at the checkout using a manual reduction it will show up on a daily or weekly report as all reductions other that counter stock is electronicaly reduced and new barcode printed - it will show the checkout number, the cashier number and the item manually reduced (original price and reduced price)

louise35_2

i work on the checkout at sainsburys and would be looking at disciplinary action from management if i reduced anything that didnt have a proper reduced sticker on it.

Saint_Chris

Your not suppose to buy dented tins are you?

Premier_2

My local Sainsburys store just offer to send a runner to obtain a non-damaged item if the cashier notices any damage