Council Tax - Parents not living at home due to terminal illness

dfarry

Hi all just a quick message to say that I called Swale council again....

And good news!

I spoke to a very helpful man, and I outlined some of the details that other people have kindly posted here, (for example no requirement for a doctors letter). He listened and then said he would do whatever he could to help, firstly by discussing the case with his manager - he said he would call me back tomorrow....

Five minutes later he called back, stating he had spoken to the manager and that they were going to apply the class I exemption and that my mother would soon receive a refund of £165!! :T

Result! (finally)

Many thanks to you all for your help!