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DCA - Fredrickson International Ltd - Ignoring my letters help plz

Hi all,

My wife was subject to ID fraud 18 months ago and we have had a number of DCA trying it on with "You owe us...." letters.

We sent off the "prove it" template letter to a couple of DCA's and havent heard back (which is good - for now) .... but.... Fredrickson International Ltd have totally ignored this letter (sent recorded delivery) and have now sent yet another of their template letters saying that we have 7 days to pay or else!! The debt has increased because they have added more fees!! They didn't even acknowledge the fact we had sent a letter to them!!

Spoke to the OFT and they said Fredrickson can't do anything without proof and to send them another letter!

Is there a tried and tested template letter other than the "prove it" template to send back to them in response to this new letter?

Any help appreciated - Pudders

Comments

  • GeorgeUK
    GeorgeUK Posts: 7,737 Forumite
    I don't know of any other tried and tested letter out there, but if you include any police incident number or case number in te letter, they should hopefully get the message you aren't just trying it on. Explain one last time about the fraud and request a copy of their formal complaints procedure which you intend to use if they continue to send these letters. This will at least show the OFT you have done everything you could to resolve the matter (after making a complaint).
    After falling off the gambling wagon (twice): £33,600 (24,000+ 9,600) - Original CC Debt: £7,885.91

    Dad Gift 6k ¦ Savings & Inv Tst: £2,500
    Loan 10k: £0 ¦ Dad 5.5k: £2,270 ¦ LTSB: £0 ¦ RBS: £0 ¦ Virgin £0 ¦ Egg £0

    Total Owed: £2,270 (+6k) 11/08/2011
  • phil80
    phil80 Posts: 153 Forumite
    you could try sending them a cca request and see what they come back with.
  • Pudders
    Pudders Posts: 17 Forumite
    Is there a template for a CCA request? I want it to look all official?

    Thanks - Pudders
  • rog2
    rog2 Posts: 11,650 Forumite
    10,000 Posts Combo Breaker
    Pudders wrote: »
    Is there a template for a CCA request? I want it to look all official?

    Thanks - Pudders

    Use the one on the National Debtline website:

    http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=getting_a_copy_of_your_credit_agreement_and_account_details

    You will have to enclose a £1.00 'Statutory Fee'. Do NOT send them a cheque, use a Postal Order. Send the letter recorded as the 12 working day period that Fredrikson have, in order to send you the agreement, starts on receipt of your request. Providing you have 'proof of receipt' then they can not ignore your request.
    I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
    If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

    HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

    DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
  • Pudders wrote: »
    Hi all,

    My wife was subject to ID fraud 18 months ago and we have had a number of DCA trying it on with "You owe us...." letters.

    We sent off the "prove it" template letter to a couple of DCA's and havent heard back (which is good - for now) .... but.... Fredrickson International Ltd have totally ignored this letter (sent recorded delivery) and have now sent yet another of their template letters saying that we have 7 days to pay or else!! The debt has increased because they have added more fees!! They didn't even acknowledge the fact we had sent a letter to them!!

    Spoke to the OFT and they said Fredrickson can't do anything without proof and to send them another letter!

    Is there a tried and tested template letter other than the "prove it" template to send back to them in response to this new letter?

    Any help appreciated - Pudders


    pay £1 and download the home address of the company directors from company house and send recorded delivery to home address

    it gets sorted 10 mins after they get to the office :D

    LINK
    In London, you're never more than 20 feet away from someone telling you you're never more than 20 feet from a rat .
  • pepe2008
    pepe2008 Posts: 5,158 Forumite
    cheers Billy......I now need too buy some more Xmas cards:D
    :D:D stay wonky :D:D

    ....one-way ticket to Portugal booked !
  • pepe2008 wrote: »
    cheers Billy......I now need too buy some more Xmas cards:D


    my pleasure all UK Ltd companies have to list home address of directors apart from ones that might be at risk from nutters ie drug companies that carry out research on animals


    that said even them can be found by ordering older copies before the law changed
    In London, you're never more than 20 feet away from someone telling you you're never more than 20 feet from a rat .
  • Ames
    Ames Posts: 18,459 Forumite
    Fredrickson ignored my letters and then had a go at me for (allegedly) ignoring theirs. They've been one of the worst I've dealt with.
    Unless I say otherwise 'you' means the general you not you specifically.
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