Figleaves - Returning Goods when £10 voucher used

scottishminnie

I purchased goods from Figleaves at the weekend which arrived today -total order £74 which included a 20% discount code and the £10 voucher which they emailed me.

Unfortunately I need to return one set which amounts to £38 of the total. Can anyone tell me if they will also claw back the £10 voucher and the 20% discount from the items which I would like to keep? I don't have a copy of the terms and conditions of the voucher
Thanks

mvteng

Normally they spread the discount & voucher over the items, but you should be able to very clearly see this on the invoice / shipping docs.

so for example, I would expect you would lose 38/74 x the discount you received.

Seems fair to me.

scottishminnie

I'm not quibbling over them retaining the 20% discount on the items I return. I was simply asking the question, particularly in relation to the £10 voucher as not having the T's and C's I can't check whether there was a minimum spend. The information would have allowed me to make a decision on returning some or all of the goods and making a fresh order not to work out how I was going to pocket something which I wasn't entitled to.