Used a discount code but charged full price

Dark_horse666

Basically addtions direct emailed me a £30 off a £60 spend discount code.

It wouldn't work online so I placed the order over the phone. I had an email confirming that I've got £30 off but I've checked my bank account and the full price has been taken out. Is this normal? I think I vaguely remember reading somewhere that the full price is taken out initially and the discount is credited back later.

Thanks, :cool:

tryingtodobetter

Dark_horse666 wrote: »

Basically addtions direct emailed me a £30 off a £60 spend discount code.

It wouldn't work online so I placed the order over the phone. I had an email confirming that I've got £30 off but I've checked my bank account and the full price has been taken out. Is this normal? I think I vaguely remember reading somewhere that the full price is taken out initially and the discount is credited back later.

Thanks, :cool:

Yep you are right you will be credited the £30 back, mine took 2 days to be credited to my bank account. Hope that helps.

Dark_horse666

tryingtodobetter wrote: »

Yep you are right you will be credited the £30 back, mine took 2 days to be credited to my bank account. Hope that helps.

That's great, thanks.

mumby3

If you go through Quidco you get an addional 8% discount. I only discovered this after I ordered. Shame. But I'm still happy with my £30 discount.:j