Kingfisher Gift Vouchers

weaman

I went to B&Q yesterday and was told at the checkout that these vouchers were no longer being accepted at B&Q or Comet. Anyone else experienced this? And how do we get our money back? The till-person said we had to request a refund from the seller while the seller has just said we have to ask Kingfisher. The credit card company said their guarantee does not cover this! No-one wants to take responsibility apparently.