letters from buchananclark+wells unown dept

41tcod

hi all
i am receiving letters from the above company stating that they have been instructed by lowell portfolio 1 ltd to recover an overdue debt . of £35.88p
on their behalf .
persuers : lowell portfolio 1 ltd
creditor :-3G Mobile
first letter dated the 5th nov 2008
second letter dated 6th december 2008
i decided to ignore all of them as i still think its a joke , i am not aware of any 35.88 debt and i only have a https://www.three.co.uk (3 hutchinson) mobile account i have had it for 5 years all payment cleared and still running . i have contacted them they confirmed they have no outstanding balance on my account .
today i received a letter dated 6 dec 2008 saying :
we are disappointed to note from our records that the balance remains outstanding .
we are prepared to assist you in clearing this debt by offering you the exceptional opportunity to settle on highly favourable terms . we are willing without prejudice , to accept 17,94 in full and final settlement of this debpt
provided this sum is received at this office by 13 .12 .2008
i have no idea what they are talking about . and it is annoying now .
i called the council they suggested to write to them .
any help is appreciated thank you .

GeorgeUK

Unfortunately, this may be a fishing letter you were sent. They may have the name for a person that owes the debt, but no idea how to contact them. Out comes the phone book and - oh look. You owe them money.

Do not phone them or you will get constant phone calls from them. Write to them with the "prove it" letter and inform them that you have been in touch with 3 and they confirm that you do not owe any money.

http://forums.moneysavingexpert.com/showpost.html?p=11570893&postcount=3

41tcod

GeorgeUK wrote: »

Unfortunately, this may be a fishing letter you were sent. They may have the name for a person that owes the debt, but no idea how to contact them. Out comes the phone book and - oh look. You owe them money.

Do not phone them or you will get constant phone calls from them. Write to them with the "prove it" letter and inform them that you have been in touch with 3 and they confirm that you do not owe any money.

http://forums.moneysavingexpert.com/showpost.html?p=11570893&postcount=3

thank you for help
is it illegal what they are doing , i dont mind reporting them or take legal action . is there something i can do . ?
again thanks a lot for helping me>

lilian1977

This has happened a lot recently, take a look here:

http://forums.moneysavingexpert.com/showthread.html?t=1111469&highlight=lowell

GeorgeUK

If they continue to chase you after you inform them you require proof that you owe the debt and they chase but do not provide proof, then you can inform trading standards. It would be better to get written confirmation from 3 stating that you do not owe any debt for this, but you can always get that later.