Help with Comet order

Kwaziewabbit

Can somebody please advise me how I stand on the following:

I visited my local branch of Comet last week to purchase a new tv. Saw a nice shiny one, a Sagem HD L32T on offer for £999. I deftly collared a salesman (tricky beggars to pin down) and signed on the dotted line for 12 months buy now pay later for the tv and a glass stand. Told by sales peep that delivery would take place at my home address on Friday 13th (bad omen) January. Paid the usual 10% deposit by credit card.

I have now been 'phoned by sales peep today and informed that tv out of stock forever, blame Sagem as they are behind on orders.

Can anyone advise how do I stand with Comet.....just cancel Credit agreement + try for a different Tv or is there perhaps some other option available to me?

Sales peep not exactly forthcoming with company policy on this situation.....I did point out that they were probably in breach of (at least the Consumer credit act 1974)


HELP!

Bossyboots

There's already a thread on this very issue here. I am off to find it to post you a link. That member got their money back no problem.

Edit: Here you are http://forums.moneysavingexpert.com/showthread.html?t=132685&highlight=comet

You are obviously entitled to your money back and if Comet should cause a problem, your credit card company can refund you. Also, please go to the store and ask for the credit agreement to be handed back to you so you can destroy it yourself to be certain it has been done.

Kwaziewabbit

Thank you :beer: