Specsavers

crawley_girl

Hiya

Had to pop into town this morning after managing to be completely handfisted and breaking 2 pairs of specs in just 2 days! :eek:

Just want to share that I managed to haggle the price down from £220 to have all those added extras on your lenses, down to £150! Alot of money I know but I was happy to pay this price for 2 pairs which will hopefull last me some time - fingers crossed...

Thank you all for giving me the confidence to say 'no thanks, too expensive' in a shop but it goes to show that retailers do have the opportunity to give discount if they so wish.

Oh and I got a free eye test because I walked in off the streets without an appointment... hope this info helps somebody else

crawley_girl x

gentlepurr

i've also haggled with specsavers, they tried to quote me £400 for my 2 "buy one get one free" pairs, to which i said how come i can go to xyz optitians down the road and get a designer pair for less than £300, that means my free pair are costing me over £100. they reduced the price for both pairs down to £300 straight away.

Ellie2758

Hope they make them better than the last two pairs they made for me crawley-girl.

Ellie

bbruce

I've had varying results with Specsavers.
For kids or even uni students' glasses they usually replace broken ones free. I've raved to all and sundry how good they are to deal with.
However, when they scratched a lens while tightening up my frames, they said my next pair would be half price. However, the manager who said it had left and they gave me a hard time when I went to claim - the best I could get was one free lens but I had to pay £20 for fitting it!
All those years of brilliant customer relations destroyed in a trice!

crawley_girl

Sorry to hear about your bad experiences... I didn't mean this to be a 'singing their praises kind of thread' - more that they have the power to offer reductions if you say that you aren't happy

golddustmedia

Lets not forget that if your job means you use a computer screen for I think it's more than 4 hours a day (correct me if wrong) then your employer is legally obliged to pay the cost of your eye test.

I've not had to pay for an eye test since I started full time employment 8 years ago, although my current employer didn't know about it so I said they got the good end of the deal; they pay the £20 test fee and I pay the £200 glasses cost. Thought they might argue the point so I simply said to HR dept "I just mentioned it to find out whether you want me to pay the fee and claim on expenses or have the optician send you the bill direct". They went and checked their small print and agreed to pay on expenses. That said my previous employer (much larger) cut a deal with Dolland & Aitchinson so I got a voucher and couldn't use my local optican, I argued that an optician was a specialist doctor and a patient should see their regular one who's familiar with their eyes. They agreed to let me see my normal optician and pay the standard fee.

hex2

I checked this out with our H&S consultant yesterday after an employee asked me. The employer has to pay for 'regular' eye tests if you are classified as a user - 50% or more of your time on computer.

If the optician says that you need glasses purely for display screen work then the employer is obliged to pay for basic nhs type glasses. The optician has to confirm this in writing for the employer to be obliged. If you also need them for driving etc then you just get the eye test.

sockospice

golddustmedia wrote:

Lets not forget that if your job means you use a computer screen for I think it's more than 4 hours a day (correct me if wrong) then your employer is legally obliged to pay the cost of your eye test.

Anyone know what legislation this is written into? My employer has just introduced a computer based till system and I have to stare at the screen 8 hours a day now. They're not the most generous employer so anything I can get out of them will be a bonus

Nath_2

The legislation comes under the 1992 Display Screen Equipment Regulations and there is three specific legal obligations:

To publicise employees' rights- employers have a legal obligation to make all VDU users (as defined in the regulations) aware of their right to ask for a free eye test;

To provide free eye tests - employers must pay for, or provide, free eye tests to VDU users who ask for one. If employers offer a 'Vision screening test', they must still pay for a full eye test for all VDU users who want one;

To pay for spectacles - when an eyesight test reveals that a VDU user needs glasses solely for VDU use, the employer is required by law to pay for the spectacles.

I look after this for the company I work for and we use Eyecare vouchers to give to employees for the eyetest and spectacles if required because they are accepted by virtually all major opticians.