Currys Whatever Happens - different item to one specified on voucher

Blondetotty

Hi all, I've been really lucky with the 'whatever happens' policy I think after reading some of the reviews.
Anyway, just under 3 years ago I bought a little mini hifi on sale at 50% off in Currys for just under £75. Bought the whatever happens agreement as well. For the past 2 years or so its been playing up so I finally (with 2 weeks left to run on the policy) took it in for repair on Saturday just gone.
Today in the post a letter arrives from DSG Retail saying here are my vouchers to get myself a replacement hifi to the value of £139.99. Pretty good...except I now don't want a hifi. It took up what little room I have on a shelf and to be honest I play all my cds through my dvd player.

Does anyone know if I can use the vouchers to purchase anything else as I'd really love to get my mum a little netbook/laptop but can't afford the full cost of one. With these vouchers however I could....if they're accepted?

Anyone experienced the same and could offer any advice?

zenseeker

Do they vouchers specify that they are for a hi-fi, or are they generic vouchers?

louietudor

i had some given to me when a computer blew up and i had some left over when i got a replacement and brought a kettle with them - so im sure you can use them for whatever you like

Blondetotty

Thanks all, the letter says here are your replacement vouchers in order for you to purchase a replacement hifi, however the tear off voucher doesn't state anything except the amount and my name/address. I was wondering if I could just tear it off and not show the letter or whether it needs to be removed in store because the voucher is only valid for 3 months from the date on the letter.
I guess I'll just try it and see what happens.

zenseeker

I'd just rip it off and take it in

x__Indigo_x

zenseeker wrote: »

I'd just rip it off and take it in

me too! im sure it will be fine

zenseeker

Don't hang about though, Currys is one of the companies that are on the verge of collapse if you buy into the rumours.

Blondetotty

Blimey...well I'll pop in tomorrow and try it then. I'll report back on my success or lack of. If they're in that much trouble I might try blagging a free mouse or case to go with the laptop.
Thanks again.