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kerching help

not really sure if this is the correct place to post this but here goes anyway. at the beginning of november i clicked on a link while using my 3 phone that said you got 7.50 of free credits to play on a slot tournament on kerching.com. i downloaded the elvis slot and first played a cash tournament then played once on a tournament to win a 32 inch lcd tv. Turned out i got the highest score and was top of the leaderboard when the tournament closed. I sent an e-mail asking how to claim the prize and got a reply congratulating me etc, and checking the address for delivery and also stated they would contact when the tv was being dispatched. this was 3 weeks ago and i have heard nothing since, even though ive emailed 3 times. Has anyone else had a ny dealings this company.? any info would be appreciated.
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