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Littlewoods discrepancy ?
ljonski
Posts: 3,337 Forumite
Hi all. I wonder if s.o. will give me their opinion on these t Shirts?
http://www.littlewoods-online.com/rf/navigation/product.do?Ntx=mode+matchall&SNtt=clearance&Ns=prod_in_stock%7C1%7C%7Cprice_est%7C0%7C%7Cprod_min_base_price%7C0&Nao=48&groupId=268820827&Nu=this_product&SNtk=prod_promo&Np=1&SN=85+152&Ntt=268820827&D=268820827&Ntk=group_search&Dx=mode%2Bmatchall&thisprod=268820827&N=85+152&Nty=1&Mis_item_id=15&Mis_item_loc_id=1&product=268820827
The phrase "Two pack" to me means that you will get2 packs of 4 T shirts (8 altogether)working out at "£1.50 each in the sale. When I queried this with L. they say
If you look at similar products.... http://www.littlewoods-online.com/rf/navigation/product.do?Ntx=mode+matchall&SNtt=clearance&Ns=prod_in_stock%7C1%7C%7Cprice_est%7C0%7C%7Cprod_min_base_price%7C0&groupId=226538183&Nu=this_product&SNtk=prod_promo&Np=1&SN=85+152&Ntt=226538183&D=226538183&Ntk=group_search&Dx=mode%2Bmatchall&thisprod=226538183&N=85+152&Nty=1&Mis_item_id=15&Mis_item_loc_id=1&product=226538183
Here their are 5 T shirts in a five pack?
In the delivery that i received there were 4 t shirts in one bag!
Confused
http://www.littlewoods-online.com/rf/navigation/product.do?Ntx=mode+matchall&SNtt=clearance&Ns=prod_in_stock%7C1%7C%7Cprice_est%7C0%7C%7Cprod_min_base_price%7C0&Nao=48&groupId=268820827&Nu=this_product&SNtk=prod_promo&Np=1&SN=85+152&Ntt=268820827&D=268820827&Ntk=group_search&Dx=mode%2Bmatchall&thisprod=268820827&N=85+152&Nty=1&Mis_item_id=15&Mis_item_loc_id=1&product=268820827
The phrase "Two pack" to me means that you will get2 packs of 4 T shirts (8 altogether)working out at "£1.50 each in the sale. When I queried this with L. they say
Would anyone reading this concur with Littlewoods ?This item is a two pack of two tshirts so you should receive four
Kind regards,
On line Customer Care.
If you look at similar products.... http://www.littlewoods-online.com/rf/navigation/product.do?Ntx=mode+matchall&SNtt=clearance&Ns=prod_in_stock%7C1%7C%7Cprice_est%7C0%7C%7Cprod_min_base_price%7C0&groupId=226538183&Nu=this_product&SNtk=prod_promo&Np=1&SN=85+152&Ntt=226538183&D=226538183&Ntk=group_search&Dx=mode%2Bmatchall&thisprod=226538183&N=85+152&Nty=1&Mis_item_id=15&Mis_item_loc_id=1&product=226538183
Here their are 5 T shirts in a five pack?
In the delivery that i received there were 4 t shirts in one bag!
Confused
"if the state cannot find within itself a place for those who peacefully refuse to worship at its temples, then it’s the state that’s become extreme".Revd Dr Giles Fraser on Radio 4 2017
0
Comments
-
I have to agree with you, it comes across as 2 packs of 4 t-shirtsso 8 altogether, although is probably a mistake on their part. Don't they have to honour it though?!
Cath0 -
My reading is that they used the singular "2 Pack" meaning there are 2 in the pack, rather than "2 Packs" meaning there are 2 of them.
The title and description clearly show 4 t-shirts so I'd be suprised if anything more than 4 t-shirts were delivered. I suspect the 2 Pack was simply a matter of someone using the wrong icon on the page (or not having a 4 Pack icon).
Past experience of catalogues by MSErs is that it is very hard work getting something out of them when the misdescription is in black and white (the PSOne console and games being a prime example). This is at best confusing, but arguably not a complete misdescription. As they offer free returns, if you aren't happy paying £3 a t-shirt, then return the goods and get a refund, it will cost you more in time, phone calls and effort to obtain a better offer off them IMHO.
HTH - Rufus.0
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