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Capquest hassle still!

cardiff
cardiff Posts: 28 Forumite
Part of the Furniture Combo Breaker
edited 14 April 2009 at 10:08PM in Debt-free wannabe
delete delete delete delete delete delete

Comments

  • stapeley
    stapeley Posts: 2,315 Forumite
    It is a waiting game, they will not admit they have not got a CCA. You did the right thing , do not discuss it on the phone . If they write again just repeat that they have not supplied what is requiered . Mine has been a year in DEC .
  • Jesthar
    Jesthar Posts: 1,450 Forumite
    If you've ever sent them the 'do not telephone me, contact me by letter only' letter and they are still calling, then they are in breach of OFT guidelines and in a medium sized pile of doo-doo if you report them. ;)

    If you haven't sent them that letter yet, now sounds like a good time! :D

    ~Jes :)
    Never underestimate the power of the techno-geek... ;)
  • pepe2008
    pepe2008 Posts: 5,158 Forumite
    If they have not produced CCA, then they are breaking OFT Rules by chasing the debt while it is in dispute. Complain to the OFT, its FREE and ANONYMOUS......the more complaints about DCAs the better.
    :D:D stay wonky :D:D

    ....one-way ticket to Portugal booked !
  • RAS
    RAS Posts: 36,206 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When did you send the second letter?

    Not the 3oth November yet?

    But if you have sent the letter, pepe is right - COMPLAIN.
    If you've have not made a mistake, you've made nothing
  • stapeley
    stapeley Posts: 2,315 Forumite
    I doubt that would be enough for it to be unenforceable sorry . Does it say in big letters Credit Agreement at the top of form ?
  • Peekay32
    Peekay32 Posts: 115 Forumite
    cardiff wrote: »
    I just noticed another thing, on the agreement the agreement number quoted by egg is 1163988/2674348, the reference number crapquest keep quoting is 14818376
    That's just for Crapquest's internal database unfortunately.
This discussion has been closed.
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