Finding out an old account number?

andreweduk

I want to find out an old account number from Capital One from a Mastercard I had with them, so I can reclaim the charges.

I wrote to Capital One, but they say they are 'unable to locate' my information!

Any ideas how I can get hold of this info?

boredofbeingathome

The template letters about reclaiming charges should have something in them, i think if you slightly re word it and send the requisite dosh to release info under the data act quoted in them, then they should comply with all info they have on you.
Do you know roughly how old the account is?

Burlesque_Babe

as long as they have your full name and address at the time you had the account, send the Access Request letter - as long as it's within the last 6 years.

andreweduk

It is, I opened the account about 5 years ago and then closed it in 2006.

Anyone got a link to an "Access Request Letter"?

oscar52

I would write back with one of the templates, also include your full name, date of birth and any previous addresses - that should enable them to find your account

andreweduk

Thanks very much! I'll do that tomorrow and send them their £10 and see what comes of it! Cheers!

POSSETTE

Would there possibly be any details like that in your experian report..could be worth looking at it