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Help please

I received a letter today from a debt collect company in regards to a debt from shop direct financial services. I called up and queried this debt, and he gave me some details.....the account was opened in April 2000 and was marked as default in Feb 2002.

Does this mean this debt is statutory barred? I am going to contact them via letter, but have no idea what to say, can anyone help?

Thanks

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