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Loan statement sent with different interest rate to original agreement
Horseygal_2
Posts: 72 Forumite
in Loans
Hi
I wonder if any of you guys could help me. I have a personal loan with HSBC that I originally took out in November 2006. It was on a fixed rate of interest at 5.9%.
HSBC very kindly sent me a statement yesterday but the interest rate stated on it is 6.5%. I rung up this morning asking for a copy of my original credit agreement. I have been passed through 3 operators and then deliberately cut off - am I smelling a rat or am I just being paranoid??
I am in the process of putting my request in writing but any advice would be appreciated. I know 0.6% doesn't seem a lot but I have the loan over 5 years and the way things are at the moment any money I can save would be a bonus.
Many thanks
I wonder if any of you guys could help me. I have a personal loan with HSBC that I originally took out in November 2006. It was on a fixed rate of interest at 5.9%.
HSBC very kindly sent me a statement yesterday but the interest rate stated on it is 6.5%. I rung up this morning asking for a copy of my original credit agreement. I have been passed through 3 operators and then deliberately cut off - am I smelling a rat or am I just being paranoid??
I am in the process of putting my request in writing but any advice would be appreciated. I know 0.6% doesn't seem a lot but I have the loan over 5 years and the way things are at the moment any money I can save would be a bonus.
Many thanks
0
Comments
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Ring up again and ask to speak to a team leader. They should be able to see the agreement or at least the interest rate on the system.0
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