interested in jo1972's thread- com running slow

hostertlady

I didnt want to muscle in on her thresd but i have read all the posts and it's interesting how much help you all give to people who dont have as much knowledge as some of you..

I too have lots of those blue things in windows starting with an $ and want to get rid as my computer is running slow too and i think it needs a good ole degunge.. but am afraid to delete anything in case i make a huge mistake..

Reluctant_spender

Start with this;

Malware Bytes

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

hostertlady

looks complicated but i will print it off first so i can follow it clearly.. the other day i downloaded avira, do i need that one if i do the one you suggest?

Reluctant_spender

Yes - avira is an anti virus and the one above is a malware remover.

The two can run together no problems.

hostertlady

ok, i am downloading it as we speak, i will report back asap thank you x

hostertlady

Malwarebytes' Anti-Malware 1.30
Database version: 1402
Windows 5.1.2600 Service Pack 3
16/11/2008 20:37:02
mbam-log-2008-11-16 (20-37-02).txt
Scan type: Quick Scan
Objects scanned: 83382
Time elapsed: 24 minute(s), 40 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\!!9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

Reluctant_spender

That did not show much try this

1.
Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)

Double-click

ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browser

Click

Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser

Click

Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

2.
Please go to Eset Onlinescan (NOD32)
(You need to use InternetExplorer or enable IEView in Firefox)

• You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
• Now click Start
• Should you face a Security Warning that asks if you want to install and run a file called "OnlineScanner.cab", click Yes
• Click Start (the Onlinescanner will now prepare itself for running on your pc)
• To do a full-scan, tick: "Remove found threats" and "Scan potentially unwanted applications"
• Press Scan
  The Onlinescan will now start and scan your pc (please let it run to completion)
• When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window
• Click Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt
  The Scan results will now open in Notepad
• Click into the text area, right-click and chose "select all"
• Right-click again and chose "copy"
• Close Notepad

Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

Include this log in your reply by right-clicking and "paste" in the text area of the reply post you just created.

These should ensure you are clean before we progress further

GunJack

Also, be prepared to download and run HijackThis, but not just yet. If R-S is on the case, you're in good hands

hostertlady

ATF went well, it cleared up a lot of stuff, didn't say what though- just said it had freed up some space,

just doing Eset now

as a matter of interest, when all this is done, how often should i do these type of scans? daily? or every few days?

i do adaware daily and also zone alarm does its thing and also antivir does its own thing too..
do i need them all??

GunJack

hoster - you need:-

1. a firewall - you have zone alarm, yes? tick, VG !!
2. an antivirus - you have avira, tick VG !!
3. several antispyware products - you have adaware, reasonable, keep MBAM, and I'd go with the free edition of spyware doctor for some real-time protection.

In terms of running scans, do them all once a week, and specific ones inbetween if you think you have a problem. I'm sure others will have their own ideas, but there are as many views out there as there are security products...remember, no single product of it's type is perfect, so problems still can occur occasionally...it's all about minimising your risk to it happening in the first place

Old_Sherlock

GunJack wrote: »

In terms of running scans, do them all once a week, and specific ones inbetween if you think you have a problem. I'm sure others will have their own ideas, but there are as many views out there as there are security products...remember, no single product of it's type is perfect, so problems still can occur occasionally...it's all about minimising your risk to it happening in the first place

Excellent Reply