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Alliance & Leicester (MBNA) no to DMP

I wondered if anyone had any experience of Alliance & Leicester Credit Card (managed by MBNA) as we have received a letter from CCCS to say they are not willing to accept the DMP offer and if we receive notification that it has been passed to a DCA to inform them straight away.
Does anyone know who the DCA would be and whether they would accept a DMP instead? This is our first month on a DMP and feeling very nervous about everything now that things are moving.
Wife/Mother of two gorgeous boys/Full-time A&E Coordinator/Home-start Support Worker/Open University Student/Wannabe Midwife = a busy yet fulfilled life!! :rotfl:
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