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Mouse won't move curser.
maryfrench
Posts: 154 Forumite
in Techie Stuff
I am having trouble with the mouse on my Dell dimension 4500 pc. The arrow gets stuck in the task bar and I have to switch the computer off at the main button as I can't close down properly without the arrow. It then works for a while. Any ideas please.
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Comments
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Cheese?
£2 Coins Savings Club 2012 is £4
.............................NCFC member No: 00005.........
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NPFM 210 -
Ok My mouse can not move the curser it gets stuck. What else can I say to make it clearer. I move the mouse all over and nothing happens.0
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Is it a cordless mouse?
Mine doesn't move when the batteries fail.£2 Coins Savings Club 2012 is £4.............................NCFC member No: 00005.........
......................................................................TCNC member No: 00008
NPFM 210 -
If it is cordless change the battery sometimes they work and then dont when battery is low0
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computer>right click
manage>device manager>mice and other pointing devices>PS2 compatible mouse
right click> uninstall
restart computer0 -
Its not cordless. What will I do after I click uninstall. Sorry not computer literate.0
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Also, instead of switching computer off at the mains (aiie!) you can always use the keyboard to shut down, if you need to.
Press the "flying windows key" (between Ctrl and Alt) to get the start menu up, use the directional arrows to highlight the Shut Down option, hit enter, press the "U" key to turn off safely.
There could be numerous things causing this. Is the mouse optical, and if so, is the red light still on underneath when it stops working?
My main guesses are:
1) Software issue: Something is causing the computer to freeze / use 100% CPU. In which case you need to run antispyware checks, like malwarebytes.
2) Hardware issue / overheating - take the side off the case and look for dust around the CPU / Graphics fan
If you get a response from the computer when using the keyboard however, then both of my suggestions are likely wrong. Russia is HERE0 -
Thankyou Vyseyboy I knew there must be another way to shut the computer down but I forgot it. The mouse is optical and the red light was on. It ok at the moment but I will run a spyware check.0
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To shut down the PC you can also press Alt + F4.0
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or CTRL-ESC and then UA friend is someone who understands your past, believes in your future, and accepts you just the way you are.0
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