advantis and eon

walshy.walsh

My OH has been getting letters from advantis saying that she owes X amount for electricity at our last address, the thing is, we were on a card meter so i cant see how we do! is there any body that can give us any guidance on this please, my opinion is to just ignore them, BUT we want to get a mortgage in a couple of years, andf dont want a bad credit rating!

annamc75

Just because you are paying by card meter doesnt mean that you dont owe money - unfortunately a lot of people find that they owe money because everytime there has been a price increase the meter hasnt been reset to take the extra money - ending up with a debt.

The best thing to do is to contact them , either by yourself or through an agency like the CAB.

Watchdog this week were doing a section on Eon - 3 of the big 6 fuel companies dont back charge but Eon is one that still does http://www.bbc.co.uk/blogs/watchdog/2008/10/the_backdated_bills_for_prepay.html
You could contact watchdog and see if they can help.

Energywatch, the fuel watchdog, was wound down last month (too successful for its own good) - its place has been filled by consumer direct - you could try there are see if there is any info that will help.

Whatever you do , dont ignore the debt - it could ruin your OH's credit rating

Best wishes

Anna x

walshy.walsh

looking at that article, it seems that it refers to token mters, ours was the credit card style? will this have already gone onto her credit record, as it is 2 years since we moved? TIA

walshy.walsh

well, i sent the prove it letter on the 10th nov, on the 21st nov, we got a letter from crown litigation again demanding payment, BUT still no proof! where do we go from here?

walshy.walsh

got another letter from advantis yesterday saying that the account is now on hold whilst they contact eon, how long do they have before the account becomes in default? thanks in advance!:beer:

walshy.walsh

they still havent provided ANY evidence, BUT they keep ringing. obviously they arent getting past the seurity questions. is there another letter we can send to stop them ringing??

kittiej

You can write to them and tell them that you will only deal with them in writing, which is best in any debt situation as they can't deny having said anything they put in writing.

They should also give you a breakdown of the debt otherwise how do you know you owe anything?

Can you ask your phone company to barr their number?