Ask a CCCS counsellor a question

CCCS_Sue

heatherks wrote: »

hi, if possible could you email me imformation on this as well or link to the page on cccs website ...had a look on website but couldnt find it thanks

Hi heatherks

I have sent a PM to you with the information you require on full and final settlements
Let us know if you require further help!

Regards
CCCS_Sue

CCCS_Alan

workingatit wrote: »

Hi,
One of my creditors a DCA has been phoning about every few month offering us a F&F settlement, they have now made an F&F offer of £1237 to pay off a loan of £5489 which is great. but we obviously don't have that kind of money, they even offered let us pay it over 6 monthly payments!
This got me thinking....
We have been on a DMP for 3 yrs now never missed a payment, 3 of my creditors are now down to just over the hundred pound mark, would it be possible for me to offer them a reduced F&F settlements to clear them and thus freeing up more money for the others? I thought as each creditor got down to a point where I could afford to offer an amount to clear them I could get my debts paid off quicker.
So am I allowed to do this? and cover the reason with saying it was the wrong balance given at the beginning so the other creditors won't know that its a reduced F&F?
Any advise would be appreciated or if anyone has done this before could give me feedback?

Thanks
W :-)

Hi Workingatit

If a friend or family member gave you funds to offer F&F to clear a debt, and the creditor accepted the amount, the debt could be removed from your plan once a proof of zero balance is shown. You can contact our client support line on the best way to go about proving this.

If you are on a DMP it would be difficult for yourself to find the funds as your budget should have been calculated for your available surplus to be going towards all of your creditors each month. If your budget is incorrect it would be advisable to give us a call to review it.

If the balances are low the creditors may not accept F&F as they may see no point in reducing the amount owed to clear the debt when they could possibly have all the money just over a bit of time.

Hope this helps.

CCCS_Alan

CCCS_Sue

Lady1 wrote: »

Hi there,

Not my problem as such (but it is worrying me I can't sleep!!), but wondering if there is any advice out there! My parents have a loan on which they have defaulted on for quite a few months and are now being threatened with reposession of their house. They are due to go to court in August.

They are both self employed, running their business together but my dad has been quite ill in the last few months and with hospitals appointments nearly every week they haven't been doing so well.

My mum has agreed payments with the couple of credit cards she has, explained about my dads ill health and they have been really good. So was the loan company, they agreed a payment plan with my mum but have now gone back on it and are saying they want to repossess the house.

I'm wondering how likely will it be that they will actually take the house? Will any considerations be taken in court to the fact they were willing to try and agree a payment plan? Surely reposession is treated as a last resort? And also are IVA's available for the self employed or are these something to completely stay away from?

Thanks in advance. Hope someone can help!

Hi Lady1 and thank you for your message

It is difficult to give detailed advice via email without knowing their full financial situation.
If a loan is secured on property and it is defaulted on, then their home is at risk.
It is important they attend the court hearing and put forward their case. It is a chance to explain their situation.
Repossession is a last resort, and if they can prove they are able to make the normal payments plus something off the arrears, the judge may consider a suspended repossession order.
If your parents would like to discuss their situation with one of our mortgage counsellors, they can ring for an appointment on our free helpline 0800 138 1111. The counsellor will be able to give further advice on the court process and how to prepare.
The counsellor will also be able to discuss whether an IVA was an option they could consider.

Regards
CCCS_Sue

CCCS_Sue

Lady1 wrote: »

Hiya, I posted the below a couple of days ago - not sure if it's been missed or just not got round to! Could someone reply? Thanks x




Hi there,

Not my problem as such (but it is worrying me I can't sleep!!), but wondering if there is any advice out there! My parents have a loan on which they have defaulted on for quite a few months and are now being threatened with reposession of their house. They are due to go to court in August.

They are both self employed, running their business together but my dad has been quite ill in the last few months and with hospitals appointments nearly every week they haven't been doing so well.

My mum has agreed payments with the couple of credit cards she has, explained about my dads ill health and they have been really good. So was the loan company, they agreed a payment plan with my mum but have now gone back on it and are saying they want to repossess the house.

I'm wondering how likely will it be that they will actually take the house? Will any considerations be taken in court to the fact they were willing to try and agree a payment plan? Surely reposession is treated as a last resort? And also are IVA's available for the self employed or are these something to completely stay away from?

Thanks in advance. Hope someone can help!

Hi and sorry for the delay in replying. We have now answered this on your original question

CCCS_Alan

andreap1984 wrote: »

I have sent a private messgae but not received a response, I really need help and onyl way I can see a way out is Bankrupcy, what happens how do I go about making myself bankrupt, do I have to go to court?

Hi Andrea1984


Sorry about the delay, your PM was answered yesterday so it should be in your inbox.


Regards


CCCS_Alan

missjodie

MrsTine wrote: »

Why not post up an SOA on a new thread and get the guys and gals to help you find a way of addressing your debts long term?

Hiya,
Thank you for the advice..... but being a newby.. what is an SOA???

CCCS_Alan

djjacks wrote: »

I spoke to the cccs today and am waiting for my counselling session in the meantime they have told me to open a basic bank account. Any suggestions as to which bank to use.

Hi Djjacks

You would look to open a new basic account that has no connection to any of your creditors. Below is a link to a basic bank account list for you.

http://www.moneymadeclear.fsa.gov.uk/pdfs/bank_accounts.pdf


Regards

CCCS_Alan

CCCS_Sue

maximac wrote: »

hi i have a £4000 cc debt with capital one which is unenforceable but i dont have the cash for a solicitor.is there any organisations which take on your case for free? thanks

Hi maximac and thank you for your message

If you feel you have a case where you think your creditors have breached the CCA, speak to someone who can offer free independent advice, such as the Office of Fair Trading.

Regards
CCCS_Sue

CCCS_Sue

larzie30 wrote: »

Hello All

Probably a bizarre question but I like to be as prepared as possible. Due to a marriage breakdown and my ex just basically doing a flit and not paying any joint loans etc, I am in financial difficulty. This has been going on for over 2 years now. I have a couple of questions re IVA as follows:

1) can my solicitors bill (3000) be included in IVA
2) do my credit union loans through work have to be included in IVA
3) How much do CCCS charge for the IVA
4) and this is a big one. Currently live at home with mum and dad, want to live with my new partner and within about 3 years start a family (am 32 and have already been through the pain of IVF so I know how important the biological clock is and it doesn't wait for you to get into a good financial place) so my question really is if i fell pregnant half way through a 5 year IVA would they reconsider my circumstances (less pay etc) or would I just be expected to keep up the payments by hook or by crook?

Hope someone can help.

Thanks in advance.

L

Hi Larzie30 and thank you for your message

1) The solicitor’s bill could be included
2) All debts have to be included in an IVA and the credit union would be seen as another creditor otherwise it would not be providing full disclosure and giving preference to one creditor
3) These are taking out of the contributions and based on this so there is no additional cost or upfront fees
4) You would need to consider the impact this would have on you financially and if it meant your surplus was reduced drastically you would not be able to maintain your payments to the IVA which could result in the arrangement failing as a result. Although circumstances can change in an IVA as creditors would have to agree to this.

Hope this helps

Regards
CCCS_Sue

karhu100

Hi again,(see above) well it's been almost 8weeks now since I put in my claims to Halifax and MBNA.
I have received a letter from Halifax(7weeks in) saying that they are admitting fault and they will pay me money back.:j They have told me it will take another 3-4weeks and they will tell me how much i'm due then. They did say that some of the refund will be used to lower my outstanding balance. (I'd have done that anyway).
MBNA on the other hand, continued to call 2-3 times daily even after the letter you suggested I send (above):mad:. I then received a letter asking me to call them which I did, and I tell you, the Irish girls on the phone there are very arrogant and can be quite abusive. I admit I owe them the money but as cover, i took out their protection, they say "oh we never sold the protection to you as we don't sell protection" they tell me to speak to St Andrews who the cover is from. StAndrews on the other hand keep telling me I have to speak to the arrogant people back at MBNA. It's Wednesday now and MBNA's 8weeks are up on Friday, before the second letter go's off to them.
So your letter above didn't make any difference to the amount of phone calls I received, thanks anyway. I still don't appreciate their (MBNA's), "Don't tell me" arrogant attitude !
And still no admittion that they mis-sold.

Question, for either ppi or both, I take it i'm due a full refund for all payments made and 8% interest, but due to the fact i've not really paid anything(that's what the cover was for) should they also drop the over limit interest ? (They took me over limit with interest because they didn't pay my ppi).

Oh and what do I do after i've got the PPi refund, i'm still unemployed and the bill may not be paid in full (I have other debts some of the money will have to go towards)

Thanks cccs people