Citibank asking for signed copy of passport?

dlscott

I recieved a letter last week saying that I had been provisionally approved an account with Citibank and that I had to send in a bill as proof of address then the account would be opened...did this, they sent it back and that they would be in touch. Now they are asking for a signed copy of my passport from a personal banker or solicitor to open the bank....I dont have either so how do I get around this?

ged1980

dlscott wrote: »

I recieved a letter last week saying that I had been provisionally approved an account with Citibank and that I had to send in a bill as proof of address then the account would be opened...did this, they sent it back and that they would be in touch. Now they are asking for a signed copy of my passport from a personal banker or solicitor to open the bank....I dont have either so how do I get around this?

any solicitor will sign for a fee

skintmostofthetime

Are you flying soon - get them to see passport and sort it out.

fletch3163

Hi there

Here's a list of possible things you could use. You need to be able to prove your address (utility bill but not an old one and not a mobile phone bill) and something with your photograph on it.

What proof of identity can I use?


You can use the following documents as proof of identity:

• UK/EEA/EU passport
• UK/EEA/EU photo driving licence. Driving licences that do not have a photo are not acceptable
• EU/EEA National Identity Card
• Northern Ireland Voters Card
• Young Scot Card (under 18s only) - this can be accepted at all branches
• Firearms or shotgun licence

Customers who have passports from the following countries can use their passport with a valid Visa as an acceptable form of identity:

• Australia
• Canada
• Hong Kong
• Japan
• New Zealand
• Singapore
• South Africa
• USA

If you cannot provide one of the above, you will need to produce one document as proof of your identity and an additional document as proof of your address as follows:

Proof of identity:

• State pension notification letter
• Current UK non photo driving licence
• Blue disabled drivers pass
• All other current signed passports with valid UK Visa not listed above

Proof of address:

• Non-Lloyds TSB bank, credit card or building society statement (we do not accept statements printed off the internet)
• Current UK driving licence (only if it is not been used as your proof of identification)
• Utility bill dated within the last 3 months
• Local authority tax bill/council tax bill for current year
• Benefits or pensions notification letter confirming the right to benefit (only if it has not been used as your proof of identification)