Do argos refund the delivery charges - if all items on the order are returned?

emeraldbugle

Can't find anywhere on their site that says either way.

System

no , they were delivered so someone has to pay !

Colliefrog

Only if they are faulty

lindsaygalaxy

no they dont

jarman57

hi,
send them an email i did when i ordered some stuff and some of the things i ordered where out of stock they gave me a refund on the delivery charges i would email them and ask they might say yes tell them you was not happy with your order:j

emeraldbugle

I phoned and asked and they said Yes they do refund the delivery charges.

We will see what happens.

Pound

You're entitled to a refund of the delivery charge if you return an item under the Distance Selling regulations even if the item isn't faulty.

Katie_Bell

I'm adamant that you aren't entitled to a refund of the cost of return postage unless the item is faulty. Did a little google and found this, which quotes the relevant parts of the Distance Selling Reg

http://www.webmasterworld.com/forum22/4790.htm

emeraldbugle

Maybe so, but I asked and the chap on the phone said Yes.

LoneR113

For what it's worth....I worked with a virtual shop for several years.
They do not have to refund delivery charge for "unwanted" products, only for "faulty". And you may even have o pay for the return delivery too in some cases...all legit, I'm afraid.

Katie_Bell

emeraldbugle wrote: »

Maybe so, but I asked and the chap on the phone said Yes.

That's wonderful news and I'm really pleased they said yes. I was only saying that they don't have to do it. Sorry if I sounded rude.