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PPI Mis-selling Natwest - What next?

I submitted a calim for re-payment of PPI taken out with a Feb 2003 Natwest loan last March. I was told I couldn't have the loan without it and was self-employed at the time and the person selling it knew this.

After 7 month I received a letter saying claim rejected as PPI was not taken out.

Why would I try to re-claim PPI if this was the case? I have just faxed copies of original loan and loanguard apllication (spent 3 hours digging documents out of attic) and copies of statement to RBS PPI reclaim team.

My 1st loan payment was Mar 03. I am nearing the 6 year point.

I have given them 1 week to sort this out or I will start a financial ombudsman or court claim. Reading the finacial ombusdman information it says it takes 6-9 months which would take it past 6 years.

Do I just take it straight to court? If I take it to the ombudsman and lose can I go to court after? I guess prob not and would be pointless. If I do go with the ombudsman and if the decsion came in nine months would this mean loosing some of the claim that was over 6 years old?

I am now unsure how to proceed if they don't settle ASAP.

Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
    I submitted a calim for re-payment of PPI taken out with a Feb 2003 Natwest loan last March. I was told I couldn't have the loan without it and was self-employed at the time and the person selling it knew this.

    After 7 month I received a letter saying claim rejected as PPI was not taken out.

    Why would I try to re-claim PPI if this was the case? I have just faxed copies of original loan and loanguard apllication (spent 3 hours digging documents out of attic) and copies of statement to RBS PPI reclaim team.

    My 1st loan payment was Mar 03. I am nearing the 6 year point.

    I have given them 1 week to sort this out or I will start a financial ombudsman or court claim. Reading the finacial ombusdman information it says it takes 6-9 months which would take it past 6 years.

    Do I just take it straight to court? If I take it to the ombudsman and lose can I go to court after? I guess prob not and would be pointless. If I do go with the ombudsman and if the decsion came in nine months would this mean loosing some of the claim that was over 6 years old?

    I am now unsure how to proceed if they don't settle ASAP.
    If you wrote to them and have proof of this and it took them 7 months to reply then you should have gone the FOS already. You only give them 8 weeks for a full and final response anyway and if you do not get one then you can take your claim to FOS without.

    Was the letter a final response and what reason did they give for leaving it too late to reply??

    DOes the letter state "thank you for your letter of the *****" which would give you proof of the delay in replying and also give you evidence to the give in your complaint with the FOS.
  • marshallka
    marshallka Posts: 14,585 Forumite
    marshallka wrote: »
    If you wrote to them and have proof of this and it took them 7 months to reply then you should have gone the FOS already. You only give them 8 weeks for a full and final response anyway and if you do not get one then you can take your claim to FOS without.

    Was the letter a final response and what reason did they give for leaving it too late to reply??

    DOes the letter state "thank you for your letter of the *****" which would give you proof of the delay in replying and also give you evidence to the give in your complaint with the FOS.

    I would ring the FOS about this time limit thing as they are taking ages with claims unless you have a case for the fast track system. ie financial hardships etc. Also Tell the company that you are now taking this to the FOS too. If you took the PPI in 2003 that gives you til 2009 so you should be ok here.

    There is a better thread for this post on the PPI reclaiming discussion thread. If you join then you will gets lots of people telling of their claims which are similar to yours.
  • DOes the letter state "thank you for your letter of the *****" which would give you proof of the delay in replying and also give you evidence to the give in your complaint with the FOS.

    Yes. My original letter handed to my bank was Mar 08. I had no response after 8 weeks so handed in another giving 4 weeks. In June I went in to enquire why no response and I think that is when the PPI team finally got involeved. The letter from the PPI aknowleges my original March letter and I have a teller stamped copy myself.
    There is a better thread for this post on the PPI reclaiming discussion thread. If you join then you will gets lots of people telling of their claims which are similar to yours.

    I will copy and post in this thread. There are 2 of them tho. Will I not get flammed for posting twice now tho?
  • marshallka
    marshallka Posts: 14,585 Forumite


    I will copy and post in this thread. There are 2 of them tho. Will I not get flammed for posting twice now tho?
    You will be fine:D
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