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Can I complain about Daughter's Driving Test?

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  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Wig wrote: »
    You have failed to understand what the OP has said through the entire thread.

    I have not failed to understand anything that has been said by the OP. I see no point discussing it with you any further, as you have made you mind u, even when an ADI with many years of accessing drivers professionally has said the following:
    Moving off (safety) would have nothing to do with the examiner's instruction. This is the only thing that constituted an immediate fail.

    The only instruction given before moving off is "Drive on", which is unambiguous. The (safety) aspect is purely a lack of observations, usually the blindspot. This should be automatic for any candidate who is test ready, and is something which is rarely affected by stress..................
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Wig
    Wig Posts: 14,139 Forumite
    espresso wrote: »
    I have not failed to understand anything that has been said by the OP. I see no point discussing it with you any further, as you have made you mind u, even when an ADI with many years of accessing drivers professionally has said the following:

    If you look I have given the ADI a thank you, because what s/he wrote was well written, written politely and acknowledges that her exacerbated stress could have affected her in other areas. I don't agree entirely with that person because I believe that once you accept the possibility that the way she was treated could affect other areas the only resonable solution is to refund the test fee & costs, although that person supported she continue to persue her claim for a refund, I got the feeling they felt a refund was not warranted.

    You on the other hand, made remarks showing you have not understood anything. This for example is a direct contradiction of what the OP said in the thread was the cause of the slow speed.
    Failure to progress an an appropriate speed (4 marks given) has nothing to do with being given instructions, it is due the drivers inability to read the road conditions and to progress at an appropriate speed and not hinder the progress of other road users.
    you obviously missed it when the OP said she slowed down to give herself more time to work out what the next turn left/turn right instruction would be
  • lauren_1
    lauren_1 Posts: 2,067 Forumite
    I've been Money Tipped!
    Jeeze why is thread still going?
  • Just to clarify a couple of points.

    Yes, the progress faults could be because a candidate is slowing to work out (or waiting for) an instruction. With better communication this problem could be reduced, but I would also recommend that the candidate practice driving normally until they receive an instruction, rather than anticipating one.

    Hesitation faults are usually recorded while waiting for a gap. At this stage the candidate knows what they should be doing, so communication would have no effect on this. Test stress may contribute to this, but it should be worked on. Driving can be stressful whether on test or not, especially in areas that are new to the driver (someone who passes their test is immediately legal to drive anywhere, not just on test routes)

    The mirrors faults (including mirrors before signalling, changes of direction and changes of speed) will only be related to instructions in the case of mirrors before signalling. This can be remedied by practicing receiving late instruction, which is often necessary on tests and cannot be avoided.

    Mirrors before change of direction or change of speed are unlikely to be attributable to communication problems, though stress can give candidates tunnel vision. Again, stress brings out an underlying weakness in technique. This should be worked on.

    Not being there, it is impossible to guage whether the candidate would have passed had the communication issue been solved. However the candidate deserves the chance to have a fair test. Deaf candidates will be allowed to discuss any specific signs etc which they wish the examiner to use, so I would expect the same in this circumstance.

    It is unlikely that the candidate will receive a refund, but they may receive a free re-test.

    From experience I would suggest that the candidate should work on the faults which were evident on the test, in order to have the best chance of passing once the communication issues are sorted out.

    I still feel disappointed with the way the instructor acted, and the faults seem to back up the fact that the candidate may not have been fully prepared for the way the test is conducted (timing of instruction - this is a mistake I made in my early years, giving test style instructions, but giving them much earlier than the examiner is required to). I'm glad that the instructor didn't make the comments about the examiner before the test though, and will happily apologise for any misunderstanding on that point.

    One thing we need to remember - none of us were there.
  • MrsE_2
    MrsE_2 Posts: 24,162 Forumite
    10,000 Posts Combo Breaker
    Hintza wrote: »
    Just a quick point. I have instructed 4x4 off-road for a number of years .

    Ooooo

    I'm interested in doing one of those.

    Any advice on where to find a local(ish) reasonably priced good one?

    Thank you:beer:
  • Inactive
    Inactive Posts: 14,509 Forumite

    One thing we need to remember - none of us were there.

    Exactly, a crucial point that seems to have been overlooked by some posters on this thread.
  • beachbeth
    beachbeth Posts: 3,862 Forumite
    Part of the Furniture Combo Breaker
    Thanks for your points, Undercover. I have told my daughter to tell her driving instructor to practice on some of the points she was marked down on in future lessons.

    My daughter has said that she specifically used all mirrors as she should and turned her head to make sure the examiner could see that she was doing this and she just cannot understand why the examiner put this on the test report. Even her instructor said this is one area that she always does as she should. However, as you said, none of us were there and can't say if she actually did this on her test. She also told me she hesitated and drove slowly because she was waiting for instructions, hence the other marks.

    The particular examiner is known to be someone who rarely passes anyone on their first test, which in itself doesn't seem right to me. My daughter may or may not be ready to be on the road or ready to pass her test but as she wasn't given the appropriate test that day we can't know.
  • Inactive
    Inactive Posts: 14,509 Forumite
    beachbeth wrote: »

    The particular examiner is known to be someone who rarely passes anyone on their first test, which in itself doesn't seem right to me.


    Where did get that information?

    That is 100% rubbish, once again based on hearsay. DSA monitor all examiners and their test results very closely.

    The test results of all Driving Examiners at a given Driving Test Centre will always be the same within a few percentage points of each other over a period of time.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Wig wrote: »
    Failure to progress an an appropriate speed (4 marks given) has nothing to do with being given instructions, it is due the drivers inability to read the road conditions and to progress at an appropriate speed and not hinder the progress of other road users.

    you obviously missed it when the OP said she slowed down to give herself more time to work out what the next turn left/turn right instruction would be

    I did not miss anything posted by the OP but if she did slow down to give herself more time i.e. in anticipation of the next examiners instruction, she should know herself that this would be a reason to fail the test.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Wig
    Wig Posts: 14,139 Forumite
    Just to clarify a couple of points.

    Yes, the progress faults could be because a candidate is slowing to work out (or waiting for) an instruction. With better communication this problem could be reduced, but I would also recommend that the candidate practice driving normally until they receive an instruction, rather than anticipating one.
    Practice is always a good thing, but I assume she does drive at an appropriate speed when her instructor is giving her instructions in an appropriate manner. She only slowed down on the test to compensate for the examiner.

    The rest of your post I largely agree with as always on this thread.
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