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nectar estores and amazon

has anyone else had this happen to them?

placed an order on the 26/11 for a couple of items at amazon via nectar estores.
nectar advertised giving out 6 points for every £1 spent.
BUT
i have only received 2 points back for every £1,
and
they have only given me the points for the money spent BEFORE vat! (i spent £79.99 but nectar only shows £68.08 and have only credited me 152 points....)

anybody know about this?

cheers
The word is BOUGHT, not BROUGHT.
It's LOSE, NOT LOOSE.
You ask for ADVICE not ADVISE.

Comments

  • chris_k
    chris_k Posts: 164 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    You're doing better than me. I placed an order with amazon on the 20th November through the nectar link and haven't received any points yet. I was getting concerned but I read it takes some time for the points to come through - 28 days if I remember correctly. Perhaps they give the points in two batches?
  • grex9101
    grex9101 Posts: 1,534 Forumite
    you could be right about the batches, although the giving points on the VATless total sucks a bit. think i'll fire off an email and see what's what. cheers.
    The word is BOUGHT, not BROUGHT.
    It's LOSE, NOT LOOSE.
    You ask for ADVICE not ADVISE.
  • yea i never got 6points and the other weird thing i ordered 7 items and they individually give me points for them grr.. means in a kinda weird way i lost points.
    :confused:
  • Repo
    Repo Posts: 446 Forumite
    They've done exactly the same to me - spent £73, got 120 points on what was supposed to be a triple point promotion. Conning bar stewards :mad:
    EGG are a bunch of complete bankers!
  • sMARTie
    sMARTie Posts: 343 Forumite
    well ive had fcuk all back yet - they say ASOS is a part of estores but ASOS say there not apart of netar??

    any one know?
    Sponge Bob Square sMARTie Pants :D
  • bootman
    bootman Posts: 1,985 Forumite
    I've been Money Tipped!
    Yes I spent 95.00 only been given pionts for 83.00 spend. Have not had the 6 points.

    I did try to call to ask but was on hold for ages so hug up!! If anyone finds out please let us know
  • phunkygal
    phunkygal Posts: 162 Forumite
    my points from amazon havent come through yet, but only ordered a week ago so ill wait for a bit longer. if i dont get the triple points i will be angry because i wouldnt have bought the item from amazon, but a site with better cashback rates.
  • They said a fix for the vat problem was put through in Dec, did anyone try again? I had mine added on separatelyl some time around then.

    :o
  • I know that that "extra" points go through separately a month after the promo, its in the t&cs.

    :o
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