The Mystery Shopping thread - part 6

Scaredy_Cat_3

Well, I predict problems with this one! I'd really appreciate comments please.

Just got back from doing the drive-thru. The meals available did not match the meals listed on the briefing notes!!!! So I got something similar - correct name but not quite the same content as listed in the notes.

The drink was not provided in a can, but in a cardboard cup with a lid. I ordered Tango but they gave me coke... didn't realise til I had driven on so didn't correct it.

Then, icing on the cake... they couldn't give me a receipt, saying there was no ink in the printer!!! I deliberately paid by debit card so I would get a receipt. Am I likely to have problems with Gap on this?

xxvickixx

Scaredy_Cat wrote: »

Well, I predict problems with this one! I'd really appreciate comments please.

Just got back from doing the drive-thru. The meals available did not match the meals listed on the briefing notes!!!! So I got something similar - correct name but not quite the same content as listed in the notes.

The drink was not provided in a can, but in a cardboard cup with a lid. I ordered Tango but they gave me coke... didn't realise til I had driven on so didn't correct it.

Then, icing on the cake... they couldn't give me a receipt, saying there was no ink in the printer!!! I deliberately paid by debit card so I would get a receipt. Am I likely to have problems with Gap on this?

Nightmare visit, Only thing you can do is write it all in your notes, do the report as soon as you can so that the store will remember the ink running out and won't try and challenge it. Hope it is OK.

Scaredy_Cat_3

Is there anyone who has recently done a Gap drive-thru who could please PM me about the cost. I couldn't get a receipt and am not sure exactly how much my order should have cost me. I need to put a cost into the Gap report and I'm not sure of the exact amount.

There are no costs given on the drive-thru company's website so I can't check it there - oh and no phone numbers either so I can't phone another branch to check! I hope there is someone who has recently been there who can help. Pretty pleeeeeease!

xxvickixx

Scaredy_Cat wrote: »

Is there anyone who has recently done a Gap drive-thru who could please PM me about the cost. I couldn't get a receipt and am not sure exactly how much my order should have cost me. I need to put a cost into the Gap report and I'm not sure of the exact amount.

There are no costs given on the drive-thru company's website so I can't check it there - oh and no phone numbers either so I can't phone another branch to check! I hope there is someone who has recently been there who can help. Pretty pleeeeeease!

Sorry the prices are regional so what someone paid may not be the same as you. A sneaky idea is to call them, say you are planning on getting Chicken! for a birthday party and ask the prices of a couple of meals. That way they will be pleased to help as they will think they might get a big order and they won't think it is you. If it's not too far you could go back and check.

Another thought, do you have online or phone banking, you could check your statement.

cte1111

I keep getting a message on Gap, that I am only allowed to assign 15 assignments in 1 day, and to try again tomorrow. But I haven't assigned any new ones since Monday. Is anyone else getting this or have any ideas of explanations please?

I had the same problem last week, but it cleared after a few hours, so thought it would sort itself out again this week but sadly not.

There's a pizza job that would fit in nicely with my schedule at the weekend, so would like to snap it up.

tigergold

Vicki - client name ;-)

xxvickixx

OMG I can't believe I did that. Thanks Tigergold.

tigergold

xxvickixx wrote: »

OMG I can't believe I did that. Thanks Tigergold.

Its easy to get carried away when writing !! Another quiet day for me, still nothing booked, looks like my "make a £100 of fees" is going to be a struggle.

whitelabel

ukmonkey wrote: »

You will do, easily! Allow upto a max of an hour per visit, but realistically 30-40 mins tops should be ok.

cheers

one more quick question i cant find the details of the part exchange car im meant to have... have checked every where - anyu hints where to find it ?
, after my 8 jobs today im a bit bleary eyed though lol..

ukmonkey

whitelabel wrote: »

cheers

one more quick question i cant find the details of the part exchange car im meant to have... have checked every where - anyu hints where to find it ?
, after my 8 jobs today im a bit bleary eyed though lol..

What segment are you doing?

In your "shop log" click on the little yellow sticky. Only segment C involve part exchange to the best of my knowledge...