Capital One scary letter - can anyone help please?

Carmencita_2

Thanks W & D - I think because CAB were helping her the last time she went through this, the process didn't seem so scary. She has decided to ring CAB first thing and see how long an appointment will be, then ring Capital One to see what this letter means. After that we're going ring CCCS. She's also applying to get a copy of the CCA.

You lovely mse people have been a godsend this weekend-you've managed to do what I couldn't-get a bit of my mum's fighting spirit back. Thanks a million

scaredy_cat

DON'T LET HER RING CAP 1!!

they will try and bully her into paying. it's best to do things in writing, but never sign, just print your name.