Nationwide Existing Customer question?

rhionm

I have a mortgage with Nationwide and I hope to get a new deal with them in the next few week's, but when an existing customer applies for a new deal do they still need a valuation done etc?

Thanks

TOPAZ_2

When renewing with nationwide it the past - they have not asked for the valuation to be re-done.

However, this doesnt mean that they wont ask this time around

Topaz

Manty

I'm also with Nationwide, and when I called to enquire about re-mortgaging last week (having seen their customer loyalty deal on the website and been with them for years) they insisted I go down the additional borrowing route (I need to raise a little capital from equity) and when I said I wasn't happy increasing my monthly payments (which that would have) and that I actually want to remortgage they refused to consider me.. me their current customer that has never missed a payment.

My LTV is around 60% as well, couldn't understand it... suspect they must have specific criteria for existing customers to remortgage... regardless of that, they'll lose my business now.

nuttyrockeress

On this subject, do they do all the same checks as per a new application or just internal checks?