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Remortgage Problem

We have a fixed rate with Standard Life that is coming to an end in December 2008. I called them 6 months ago to be told I could discuss going onto a new fixed rate with them and book it 90 days before the end of my current deal.

I called in September to be told they were no longer discussing new deals with existing customers until 30 days before the current deal ends which means I will have to wait until November before I have any idea about interest rates I will be offered etc.

Firstly I want to know if they are allowed to do this? I am able to talk to alternative lenders about moving to them in December and get quotes/book rates. However I'm finding it impossible to make a decision as I have no idea what Standard Life will offer plus if I do move I will incur a penalty on some additional borrowing.

3 months ago there were still some decent deals around but now they seem to be disappearing each day. My LTV is not great anymore and I'm getting very concerned. Any advice would be greatly appreciated.

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