Robinson & Way Harassment & Oft Letter

stephane_2

Hi All,

This is a letter I have sent to OFT regarding Robinson & Way continuous harassment. Maybe it can help



Dear Sir/Madam

Consumer Protection from Unfair Trading Regulations 2008 (CPUT)

Formal complaint against [Name of Debt Collection Agency here]




I am writing to complain under the above CPUT regulations. I am receiving letters and telephone calls from [DCA] in respect a purported debt which I understand is governed by the Consumer Credit Act 1974.

In accordance with the Consumer Credit Act I asked [the DCA] to supply me with a true copy of the Consumer Credit agreement. [They have failed to do so/ supplied me with a document which clearly fails to satsify the Consumer Credit Act.] I enclose a copy of that document with this letter.



Although I have pointed this out to [DCA] they have failed to acknowledge this and continue to contact me and to harrass me with threats of action.


Clearly they are entitled to bring a legal action if they so wish. However, they have not done so and appear instead to be relying upon a campaign of systematic contact with accompanied by threats.

I consider that [DCA] are operating an unfair commercial practice and it is for this reason that I am sending you this complaint.

I enclose examples of the letters which they have been sending to me. I also enclose a log and verbatim notes of phone calls I have received.

I would be grateful if you would acknowledge this letter and let me know what procedures you now intend to follow and what your targets for action are.