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M&S guided tours???

Was watching Sky News just now and Sir Stuart Rose, Chairman of M&S, was offering disgruntled customers who were emailing in, guided tours around their local store with staff showing off their full range of products. You have to email him, or his office presumably, directly. Worth a go may be?

He says the consumer will be hit hard for a while by the problems with the economy.
Prof planning and public rights of way person. Studies all things tech!

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