We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
3 mobile contract - distance selling cancellation
davidipalmer
Posts: 2 Newbie
Hi I have in the last 24 hours started a new 3 mobile phone contract, and I am not happy with the handset, it is also faulty, i requested that i wanted to change the handset to a different model as i was not keen on it, they said they will exchange the faulty handset for a new replacement, but again i wanted to change it and they refused, I used the handset to make some calls, and now wonder if i have rights under the distance selling agreement to return the handset and cancel the contract ? I am prepared to pay for the few test calls i have made. Can anyone assist in this matter, as i need to do this i believe in 7 days to qualify, I also read somewhere that the agreement cant be cancelled if you have started your contract , and as i have made some calls is this the case ? Many Thanks David
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 247K Work, Benefits & Business
- 603.6K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards