Cancelling my gym membership

janay_2

Hi everyone, basically I joined the gym on August 5th, upon signing the contractual agreement, I was not given my own copy to take away with me and so I am unaware of the terms of the contract. Due to the catalogue of errors on the administration's part, I no longer want to be a member of the gym and so wish to cancel. This is where the problem lies, as they are telling me that I am bound by the 12 month contract. Isn't the fact that i didn't receive a copy of the contract relevant in my not being able to cancel? Please I would appreciate any advice you may have regarding this however small.
Thanks a lot.

briona

janay wrote: »

Hi everyone, basically I joined the gym on August 5th, upon signing the contractual agreement, I was not given my own copy to take away with me and so I am unaware of the terms of the contract. Due to the catalogue of errors on the administration's part, I no longer want to be a member of the gym and so wish to cancel. This is where the problem lies, as they are telling me that I am bound by the 12 month contract. Isn't the fact that i didn't receive a copy of the contract relevant in my not being able to cancel? Please I would appreciate any advice you may have regarding this however small.
Thanks a lot.

Gyms very rarely have anything less than a 12 month contract. What did you think you were signing up for?!

I've never known anyone be given a copy of a gym's T&Cs to take away with them – when I joined a gym, I was asked by the person signing me up to take a few moments to read through them. It it up to YOU to read through any T&Cs and if you had done, perhaps you would know what their cancellation policy is or if indeed there is one! :rolleyes:

Incisor

briona wrote: »

... I've never known anyone be given a copy of a gym's T&Cs to take away with them

although I would expect them to provide them on request, particularly at the point of signing.

briona

Incisor wrote: »

although I would expect them to provide them on request, particularly at the point of signing.

It would be hard for them NOT to – especially when you have to sign the bottom of the piece of paper the T&Cs are printed on!

blue_monkey_2

What Gym is it? David Lloyd are 3 months.

janay_2

The gym is Bannatynes, I was in a rush on the actual day. I guess I should have read it, what I would really like to know is that if they'd given me a copy of the t&C, wouldn't I then have the option to cancel whithin a particular time frame??

Clive_Woody

janay wrote: »

The gym is Bannatynes, I was in a rush on the actual day. I guess I should have read it, what I would really like to know is that if they'd given me a copy of the t&C, wouldn't I then have the option to cancel whithin a particular time frame??

Did you request a copy of the T&Cs?

maccaandclaire

Hi i used to be with JJB gym. I didnt wanna do it anymore and when I asked they said it was a 12 month contract that I had 8 months left! Due to me being pregnant, I decided to send a letter to there head office and told them that this was my months notice and cancelled my direct debit through my online bank. I never heard from them again and have just told my mum to do the same thing! Its worth a try! :-)

chuckley

surely u have a 'cooling off' period seen as tho u joined in aug?

Lilith1980

I used to be with Holmes Place (now Virgin Active I think) and I cancelled before the year was up and they said all I had to do was give a month's notice.

I seems every gym is different though judging by responses.

janay_2

Thanks to all for your useful advice, I shall take it on board.Although it seems this gym's policy is different as u cannot simply cancel with notice and they still want to be collecting money fron me.