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stakeholder help

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I have a deferred final salary pension and a stakeholder pesion that is also deferred both whist working at same facility but under different ownwers and schemes. I am now trying to take the maximum lump sum possible from the stakeholder scheme (age 53) and Axa are doing everything possible to stall me . Now saying that final salary scheme must give the details for the A Day Calculation ! but do not understand why as the two schemes are not linked . Others have had the same problem but eventually got over 80% of fund value out as a lump sum , we were only in scheme for 4 years maximum. This has now been going on four almost 6 months and pension ombudsman has been no help at all . ANY WISE THOUGHTS MUCH APPRECIATED:mad:
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