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Help re pc/dvd magazine offer

A while ago someone posted a link that got you three magazines( pc mags about dvd, I think) and a free tool set for £1.

I applied for the offer, and to date havent received the magazines or tool set, even though they have debitted my account.

I've tried search using every search criteria I can think of but everything is coming up as no result found.

Can someone provide me the link to the thread, or the phone number to cancel this subscription.

Thanks in advance.

Comments

  • meclive
    meclive Posts: 482 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Second thread from the top of the "grab it while you can" page !!!! or click below if your lazy :P

    http://forum.moneysavingexpert.com/cgi-bin/yabb/YaBB.cgi?board=Urgents;action=display;num=1096042884
  • Lol, I wasnt being lazy, honest!!

    I still cant find the phone number to cancel the subscription, and I have looked that thread.

    And I've even tried search but nothing is turning up...please help!! :-*
  • m_will
    m_will Posts: 326 Forumite
    Lol, I wasnt being lazy, honest!!

    I still cant find the phone number to cancel the subscription, and I have looked that thread.

    And I've even tried search but nothing is turning up...please help!! :-*
    Hi Babble_on,
    The subscription hotline is 0845 126 0384 but you can cancel on the net via:-
    http://www.subsinfo.co.uk/
    but you need your subscriber password. If you don't have one then your best bet is the phone.

    Details of the subscription offer etc can be found at:-
    http://www.computershopper.co.uk/

    You need to follow the link to subscriptions at the bottom of the page and then click on 'UK Subscriptions' for all the details which are in a red box at the bottom of the page.

    Hope this helps.
  • johnllew
    johnllew Posts: 1,928 Forumite
    I still cant find the phone number to cancel the subscription.
    Why bother? Just cancel the direct debit at your bank. Shortly afterwards, you should get a letter from the magazine acknowledging cancellation but even if you don't, they can't claim any more subscriptions.
  • krakan
    krakan Posts: 141 Forumite
    A while ago someone posted a link that got you three magazines( pc mags about dvd, I think) and a free tool set for £1.

    I applied for the offer, and to date havent received the magazines or tool set, even though they have debitted my account.

    I've tried  search using every search criteria I can think of but everything is coming up as no result found.

    Can someone provide me the link to the thread, or the phone number to cancel this subscription.

    Thanks in advance.

    Hi there,

    I wouldn't worry about it that much if I were you - it'll be more effort to fix this subscription than it would be to set up a new one.
    If you've been charged and never got the mags/gifts then simply contact your bank and tell them, and you'll get your money back.. Then you're free to apply again, this time make sure you screen grab every page from first to last as you order!
  • Thanks for all your replies.

    I phoned them this afternoon, and they've now cancelled the subscription, and will be sending the three mags plus an extra one for my inconvenience :)
  • I had to wait a while but my first mag showed up - Jan 05!
    No free gift yet, but will give it time.
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