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Consumer rights - internet shopping? Any advice?

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I have bought something over the internet (through a catalogue company) for my son's birthday for £30. I bought it based on the picture shown but they have sent a different item and are saying that the wrong picture was on the item.

The picture on the item actually costs £80.

Do I have any right to demand the item I thought I had bought?

Less than two months ago I ordered something from them which they had mispriced and subsequently refused to sell to me for the advertised price.

I bought this item in good faith believing I was getting a fab bargain for my little boys birthday. I had no idea that the item I thought I was buying should have cost £80 so it's not as if I was trying to pull a fast one or anything. The thing they have sent is useless to me as it is for a baby and my son is 4.

Comments

  • Browntoa
    Browntoa Posts: 49,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    http://www.tradingstandards.gov.uk/cgi-bin/calitem.cgi?file=ADV0051-1111.txt

    The right to clear information
    Before you decide to buy, the trader must give you the following information:
    • The name of the trader, along with his/her postal address if you have to pay in advance.
    • An accurate description of the goods or services.
    • The price, along with any taxes and delivery charges if relevant, and how long the price or offer remains valid.
    • Delivery arrangements.
    • Payment arrangements.
    • The existence of a right to cancel the order.
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