My Debt My Problem but I need some Advice

Ela1

I have been in debt for quite a long time in excess of 10 years. Amost 2 years ago I contacted CCCS as I had reached the point of no return. I owed £41,737, however, I have repaid £16,500 and should be debt free in 2011. The biggest problem I have is with HBOS Visa card, I stared with a debt of 9,500 have paid 2,546 with a current balance of 8,519.91 !!!!!!!! they will not stop charging me interest and late payment fees even though the CCCS are paying regulary. I don't know what to do with them. They said today on the phone that they will not be referring me to a credit reference agency for at least 2 years, by that time the balance will be huge. Does anyone have any advice on how to deal with this? many thanks.

I am desperate to be debt free.

taxi73

Sorry i have no idea.Have you asked the CCCS what to do?

delboypass

you could try the most radical of all...

Stop paying them...

that would make them sit up and listen..

then they would probably pass you off to a debt collectors and then negotiate no interest whilst repaying

LilacPixie

I don't know if it would work but the OFT's debt collection guidance says that creditors must treat debtor fairly and in your opinion by continuing to charge late payment/over limit fees they are not doing so. Mark your letter and an official complaint and let the complaint team deal with it. If they still say no way the charges will go on then you could complain to the ombudsman. There are some complaint the ombudsman won't get involved in but you will have to contact them and ask if it is within there jurisdiction. It is worth a try.

Ela1

Yes, I have tried asking them and they said basically nothing just to wait and see what happens.

Ela1

LilacPixie wrote: »

I don't know if it would work but the OFT's debt collection guidance says that creditors must treat debtor fairly and in your opinion by continuing to charge late payment/over limit fees they are not doing so. Mark your letter and an official complaint and let the complaint team deal with it. If they still say no way the charges will go on then you could complain to the ombudsman. There are some complaint the ombudsman won't get involved in but you will have to contact them and ask if it is within there jurisdiction. It is worth a try.

Thanks for the advice, i will try that.