We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Boy in the Striped Pyjamas - UPDATE

I had a call from someone last week to say I'd won tickets to see this film on Tuesday (tomorrow) and they took my address to put the tickets in the post. By a process of elimination (just like Sherlock Holmes), I worked out it was from the Film Factory competition so emailed them to say the tickets hadn't arrived and that, as I am at a conference all day tomorrow, do they have a guest list so I can still see the film?

The response I've just received is:

Unfortunately there is no gues-tlist, but if you were contacted the tickets were definitely sent to you.

Regards,

The Film Factory Team.


Now, is it just me being Monday-ish or is that quite a rude reply? There is no phone number on the website to contact anyone else so it looks as though I will miss the film. :mad:
A [STRIKE]B[/STRIKE][STRIKE]C [/STRIKE]D E [STRIKE]F[/STRIKE]G H I J K L M N O P Q R S [STRIKE]T[/STRIKE]U V [STRIKE]W [/STRIKE]X Y Z

Comments

  • I would defo complain... they sounds like a right bunch of BBBBBBeps x
    Comping & Coupons!
  • Mips
    Mips Posts: 19,796 Forumite
    I think that is a rude reply too Stranger :mad:

    VERY rude actually.

    No mention of how they could have been lost in the post.. their response was quite closed and not very helpful.
    :cool:
  • kimmywal
    kimmywal Posts: 11,288 Forumite
    Def complain, I won the same tickets but different competition and my tickets came on Saturday hth ;)
    What we see depends mainly on what we look for

    "This will be mine in 2009" member 50
  • sparky61
    sparky61 Posts: 10,422 Forumite
    Part of the Furniture 10,000 Posts
    Which cinema were you going to see the film at?

    I have a spare pair for Wandsworth that I won through Evening Standard Eros comp, I won from Zavvi too and they sent physical tickets, the ES one is just an email.

    Let me know if you'd like them and I can forward the email to you.
    :beer:
  • Sparky61, that's such a kind offer. I have PM'd you. I did email Film Factory straight after their reply but, of course, they have not responded. Without a phone number, it's quite difficult to find someone to complain to! Even the cinema we were due to go to was more helpful than the Film Factory, even though the screening is nothing to do with them! I guess I'll have to put it down to experience!
    A [STRIKE]B[/STRIKE][STRIKE]C [/STRIKE]D E [STRIKE]F[/STRIKE]G H I J K L M N O P Q R S [STRIKE]T[/STRIKE]U V [STRIKE]W [/STRIKE]X Y Z
  • How unhelpful of them, and not even a sorry:angry:
  • Soz - that's just plain rude! No need for it - hope you get somewhere with this! xxx ;)
    "You give a little love and it all comes back to you! La La La La La La La!"
    Just loving comping and the good guys here!
  • hayleyw1
    hayleyw1 Posts: 20,911 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    hoe rude!!! complain!!!
    R.I.P TO THE MOST AMAZING MAN PUT ON THIS EARTH! MY DAD XX 13/03/2010 love and miss you so much xxjan wins, uki goodies,necklace, case wkd, thomas goodies, sterilizer, 2 pairs boot, earings
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.